SHIPPING AND CUSTOMS
All orders are handled and shipped out from our warehouse in the USA or China, depending on what is ordered and where you are located. During Covid, we have taken extra precautionary measures such as sanitizing which has caused some slight delays in both processing and shipping times. Thank you in advance for your patience!
We process orders between Monday and Friday. Orders will be processed within 3-5 business days from the order date and shipped the next day after the processing day. Please note that we don't ship on weekends.
How long will it take to receive my order?
Once you place your order, please allow 3-5 business days to process your orders. Due to Covid-19 shipping delays has been slightly delayed. Delivery will take 12 - 20 business days in the United States and 15-45 business days for international orders (depending on location).
The prices displayed on our site are tax-free in US Dollars, which means you may be liable to pay for duties and taxes once you receive your order.
Import taxes, duties and related customs fees may be charged once your order arrives at its final destination, and are determined by your local customs office.
Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.
Contact us, if you have any questions at firstname.lastname@example.org and we will be happy to help!